Privacy Policy

Welcome to Shocco's. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1 Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Pet information
• Account registration details
• Communications and inquiries submitted through our website

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Date and time of visits
• Referring website information

2 How We Use Your Information

We may use your information to:

• Create and manage user accounts
• Connect pet owners with service providers
• Process transactions and purchases
• Respond to inquiries and customer support requests
• Send updates, newsletters, and promotional communications
• Improve our website, services, and user experience
• Prevent fraud and maintain platform security
• Comply with legal obligations

3 Sharing of Information

We may share information:

• With service providers and vendors assisting in operating our website
• With users when necessary to facilitate pet-care services
• When required by law or legal process
• To protect our rights, safety, and property
• In connection with a business transfer, merger, or acquisition

4 Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

You may modify your browser settings to refuse cookies; however, some website features may not function properly.

5 Email Communications

By providing your email address, you consent to receive communications related to your account, bookings, services, and promotional content. You may unsubscribe from marketing emails at any time.

6 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

7 Children's Privacy

Our services are intended for individuals at least 18 years of age. We do not knowingly collect information from children under 13 years of age.

8 Florida Privacy Rights

Florida residents may have certain rights regarding their personal information under applicable state laws. Residents may contact us to request information regarding the collection or use of their personal data.

9 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.