Frequently Asked Questions

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What is Shoccos.com?

Shoccos.com is a community-driven platform created to connect pet owners, pet sitters, pet lovers, rescues, shelters, veterinarians, groomers, trainers, and other pet-related businesses—all in one place. Whether you're looking for a trusted pet sitter, need to report a lost or found pet, want to promote your pet services, or simply connect with other animal lovers, Shoccos makes it easy. With Shoccos, you can: 🐾 Find or become a pet sitter. 🐶 Post lost and found pets. 📸 Share photos and videos of your pets. ❤️ Connect with fellow pet lovers in your community. 🏥 Discover local pet businesses and services. 🏡 Support rescues and animal shelters. 📢 Advertise your pet-related business.

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How do I create an account?

Creating a Shocco's account is quick and free! Visit Shoccos.com. Click Sign Up. Choose whether you're signing up as an Individual or an Organization. Enter your basic information, or sign up using your Google account (if available). Verify your email address. Complete your profile by adding a photo, information about yourself or your organization, and your pet interests or services. Once your account is set up, you can: 🐾 Post and browse lost or found pets. ❤️ Connect with other pet lovers. 📸 Share photos and videos. 🐶 Find or offer pet sitting services. 📢 Advertise pet-related services or businesses (with eligible plans). Join the Shocco's community today and help make it easier for pets and people to connect!

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How do I update my profile?

Updating your Shocco's profile is easy. Log in to your Shocco's account. Click on your profile picture or My Profile from the menu. Select Edit Profile. Update your information, such as: Profile photo or logo Cover photo Name or organization name Bio or description Contact information Location Pet interests or services Social media links (if available) Click Save Changes to update your profile. Keeping your profile current helps other members learn more about you and makes it easier to connect with the Shocco's community.

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How do I find a pet sitter?

Finding a pet sitter on Shocco's is simple. Log in to your Shocco's account. Select Pet Sitters from or the Map the menu. Enter your city, ZIP code, or enable location services to find sitters near you. Use filters to narrow your search by: Distance Type of pets cared for Availability Services offered Browse sitter profiles, photos, experience, and reviews (where available). Contact the pet sitter directly through Shocco's to ask questions, discuss your pet's needs, and arrange care. Take your time to compare profiles and choose the sitter who is the best fit for your pet. We recommend meeting the sitter and discussing your pet's routine before confirming any arrangements.

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How do I post a pet care request?

Posting a pet care request on Shocco's is quick and easy. Log in to your Shocco's account. Click Post a Pet Care Request. Select the type of care you need, such as: Pet sitting Dog walking Drop-in visits Overnight care Pet transportation Add details about your pet, including: Pet type and breed Age and size Dates and times care is needed Special instructions or medical needs Your location Upload photos of your pet (optional but recommended). Review your request and click Publish. Your request will be visible to pet sitters in your area, who can contact you directly through Shocco's to discuss availability and answer any questions

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What is My Requests?

My Requests is your personal dashboard where you can view and manage all of the pet care requests you've posted on Shocco's. From My Requests, you can: 🐾 View all your active and past pet care requests. ✏️ Edit or update your request details. ❌ Close or delete a request once it's no longer needed. 💬 View messages and responses from interested pet sitters. 📅 Check the status of your requests. 🔄 Repost a previous request if you need pet care again. Keeping your requests up to date helps pet sitters find the information they need and respond more quickly.

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How do I request a booking?

Requesting a booking on Shocco's is easy. Log in to your Shocco's account. Search for a pet sitter that matches your needs. Open the sitter's profile to learn about their experience, services, availability, and reviews (if available). Click Request Booking. Enter the details of your request, including: Dates and times Type of service needed Select your Pet or Pets. Information about your pet(s) Special instructions or care requirements Review your request and click Send Request. The pet sitter will receive your booking request and can accept, decline, or contact you for additional information. Tip: We recommend messaging the pet sitter before booking to discuss your pet's routine, expectations, and any special needs to ensure it's the right fit for everyone.

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How do I add my pets?

Adding your pets to your Shocco's profile is quick and easy. Log in to your Shocco's account. Go to My Pets from your account menu or dashboard. Click Add Pet. Enter your pet's information, including: 🐾 Name 🐶 Species and breed 🎂 Age or date of birth ⚖️ Size or weight 📸 Photos 🩺 Medical conditions, medications, or allergies (optional) ❤️ Personality, likes, dislikes, and special care instructions Click Save to add your pet to your profile. You can add multiple pets and update their information at any time. Having complete pet profiles helps pet sitters and caregivers provide the best possible care. Tip: Include recent photos and any important care instructions so pet sitters can get to know your pets before a booking.

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How do I leave a review?

Sharing your experience helps the Shocco's community make better connections. Log in to your Shocco's account. Go to your Bookings or Completed section. Select View Details and Write a Review the pet sitter, pet service provider, or business you interacted with. Click Leave a Review. Rate your experience and share your feedback. Click Submit Review. Your review can include: Communication Reliability Punctuality Cleanliness Friendliness ⭐ Overall experience 🐾 Quality of care provided 💬 Communication and reliability ❤️ How well your pet was treated 📸 Photos (if available) Honest reviews help other pet owners find trusted members of the Shocco's community and recognize caring pet lovers.

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How do I become a pet sitter?

Becoming a pet sitter on Shocco's is a great way to connect with pet owners who need caring and reliable help. Create your Shocco's account. Complete your profile with your photo ID (You must be 18 and older) and information about yourself. Select Become a Pet Sitter from your account options. Add details about the services you offer, such as: 🐶 Dog sitting 🐱 Cat care 🚶 Dog walking 🏡 Drop-in visits 🌙 Overnight pet care 🚗 Pet transportation Describe your experience, availability, location, and the types of pets you care for. Upload photos and complete your profile to help pet owners get to know you. Start connecting with pet owners and respond to care requests. A complete and trustworthy profile helps you stand out. Add your experience, pet photos, references, and any certifications or background checks you have completed (if applicable). Remember: Shoccos connects pet lovers with each other. Always communicate clearly with pet owners and make sure every pet receives safe, loving care.

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How does identity verification work?

Identity verification helps create a safer and more trusted Shocco's community for pet owners, pet sitters, and pet service providers. When you choose to verify your identity, you may be asked to provide information through our secure verification process, such as: Submit your information Provide basic personal details required for verification. Verify your identity You may be asked to confirm your identity using an approved identification document or verification method. Complete the review process Your information is securely reviewed by our verification provider. Receive your verification status Once approved, a verification badge may appear on your Shocco's profile to help others know that your identity has been confirmed. Identity verification helps build trust, but it does not guarantee a person's services, behavior, or experience. Pet owners should always communicate with pet sitters, review profiles, and make decisions that feel right for their pets. Your privacy matters: Shocco's works to protect your information and only uses verification details for safety and trust purposes.

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How do I add availability?

Adding your availability helps pet owners know when you are available to provide pet care services. Log in to your Shocco's account. Go to your Pet Sitter Profile or Dashboard. Select Availability. Add the days and times you are available. Choose the types of services you are available for, such as: 🐶 Dog sitting 🐱 Cat sitting 🚶 Dog walking 🏡 Drop-in visits 🌙 Overnight care 🚗 Pet transportation Update any special notes, such as holiday availability, advance notice requirements, or preferred booking times. Click Save Changes. Keeping your availability updated helps pet owners find sitters who match their schedule and makes it easier to receive the right booking requests. Tip: Update your calendar regularly to avoid missed opportunities and provide a better experience for pet owners.

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